| general |
Why do prices vary?
As a result of their achievements and client demand, our professionals work at three levels: artistic, senior, and master. While prices vary accordingly, every WARMSPRINGS specialist is has a minimum of 5 years industry experience and is extremely talented. Whatever level you seek, you'll enjoy superior service with a touch to make your day. |
How much should I tip?
Tipping for services at a salon and spa is typically handled as you would tipping for service in a restaurant. Generally 10-20% of the total service is appropriate, depending upon how you feel the quality of service was. |
What if I am late for my appointment?
If you are late for your scheduled appointment, we will try to accommodate you, but please understand that your appointment may need to be rescheduled or time adjusted. |
My favorite service providers are always so busy. How can I be sure they are available when it's convenient for me?
Many of our most popular service providers are industry leaders and maintain a steady clientele. To guarantee an appointment with your favorite provider, simply schedule it well in advance, even if that means scheduling it before leaving the salon. This guarantees availability with your service provider at a date and time that is most convenient to you. |
Do you offer spa packages?
Yes. We also invite you to build your own service package so you may choose those services that interest you most. Our staff can help you book several appointments together for a full or half day experience and also recommend services that work well together. |
| salon |
Should I wash my hair before coloring it or getting an updo?
No. Washing the hair strips away its natural oils. When adding color or creating an updo, the natural oils in the hair give it better holding properties and make it easier to work with. |
Should I ask my stylist questions?
Yes! Getting the perfect haircut is all about communication. You talk. We listen. We offer leadership, knowledge and expertise and variety of style. Think about the following when talking to your stylist:
What do you like best about your hair?
What don’t you like about your hair?
What problems need to be addressed?
What are your length considerations?
Do you have pictures that accurately descried your desired look?
How do you currently style your hair and how much time do you spend styling? |
How long should I grow my hair before waxing?
For optimum results, hair should be one-quarter of an inch in length. |
| spa |
What should I expect when receiving a full body massage?
When arriving for your scheduled massage appointment, you will be greeted by our staff and given full instructions on how to prepare for your massage. Our therapists explain the entire process in detail so that you can make informed decisions regarding your individual preferences and needs for the service to maximize your comfort level. |
Can I get a massage if I am pregnant?
Yes. Our therapists are trained in prenatal massage, but doctor's approval is advisable. Please be sure to notify your WARMSPRINGS therapist before your appointment. |
How far in advance should I call to schedule an appointment for a full day at the spa?
We recommend that you schedule full day of spa appointments four to six weeks in advance to be sure you get the date you need. |
Can I ask my spa therapist to make adjustments for my own comfort?
Absolutely! Please do. This is your treatment. Communicate with your therapist regarding pressure and technique. We value your feedback. Remember, we want to listen to your wants and needs and turn that information into the perfect service just for you. |
What are professional draping techniques?
During your spa treatments cotton sheets and blankets are used to drape the body. As the technician is working they fold the sheets and blankets to expose only the area being worked on. Professional draping techniques will allow you to enjoy all spa treatments feeling comfortable and relaxed. |
How early should I arrive when coming for a spa treatment?
Please arrive 10 minutes before your appointment to allow ample time to check in, relax and enjoy a refreshment in our relaxation lounge. |
Who can guide me in choosing a treatment?
When making your appointment, our guest services team can help you plan the perfect spa and salon experience including services to best suit your wants and needs. |
Should I shave before my treatment?
Shaving is not recommended prior to any spa body treatment or hair removal service. For men, it is recommended, but not necessary, to shave before a facial and should be done at least two hours prior. |
| After spa treatments. Please be sure to drink plenty of water after your treatments and throughout the day to replenish your body’s natural balance. |
If you have a question that we did not cover, please do hesitate to email us at
guestservices@warmspringsdayspa.com |
